Best RV Extended Warranty Coverage

Administrative Team

Jim Hoffman – VP of Operations

final JIMHello! Thank you for visiting our website.  My name is Jim Hoffman and I am the Vice President of Operations here at Wholesale Warranties.  I feel grateful and am thrilled to have found a home here and I will work hard to continue to be the best overall warranty company for you.

I was born and raised in Northern California and relocated here to attend San Diego State University.  I hold a degree in Business Administration with an emphasis in Information and Decision Systems.  My experience with larger companies has taught me the necessary knowledge to ensure that Wholesale Warranties continues to grow and succeed.

I am fortunate to call San Diego my home after living here for almost 20 years.  I enjoy golf, basketball, baseball, or anything outdoors.  Typically, you can find me with my wife and daughter at dog beach on the weekends as we enjoy family walks there.

Again, thank you for visiting our website and we look forward to becoming your warranty partner.

Staci Ritchie-Roman – Marketing Director

Hello! My name is Staci Ritchie-Roman, and I am the Marketing Director for Wholesale Warranties. I have been with this company since 2009, and it has been an amazing experience to watch it grow and consistently improve. As Marketing Director it is my job to reach out the RVing community and educate them on our company and services, and I take great pleasure in doing so. Our company is built around customer service and integrity, and I truly enjoy being able to share that with this community. From our social media presence to industry newsletters, magazines, affiliations, and our presence at the RV Rallies, marketing a company I believe in has made for the some of the most fulfilling years of my life—and we’re just getting started!

Outside of the office, I enjoy spending time with my amazing husband, and taking advantage of the gorgeous place we’ve chosen to live in. From hiking the scenic terrain to relaxing near the beach with friends, I couldn’t imagine a better place to call home. I also have a passion for the written word, and spend much of my free time behind the keys of a 1980’s-era heirloom typewriter.

Danielle Golden – Administrative Supervisor

Hi! My name is Danielle Golden, and I am the supervisor of the administrative team here at Wholesale Warranties. I graduated from the University of Colorado with a major in business and an emphasis in marketing. Their football team is terrible, so please don’t remind me! I am, however, a die-hard Broncos fan, which is difficult living in their rival city, home of the San Diego Chargers.

I am in charge of overseeing the operations of the administrative team and I take great pride in their dedication and hard work towards making this company a well-oiled machine. I also manage the inspection department, and activate each of your policies. Customer service happens to be our expertise, and we truly enjoy being the bright spot in your day! We truly are a family here and I look forward to many years to come. I hope I get the pleasure of speaking to you soon!

missi junior affiliate manager for wholesale warrantiesMissi Junior – Affiliate Manager

Hi! My name is Missi and I am the Affiliate Manager here at Wholesale Warranties. I was born and raised in the Midwest area and have lived all over Southern California since I was eight years old. I have been living in Pacific Beach for the last 4 years, and absolutely love it! Anything that involves being outdoors such as biking, hiking, going to the beach, camping, spending time with friends and family always puts me in my happy place. I previously worked at Wells Fargo for almost 6 years which is how I met Jeff Shelton.

One of my favorite things about working for Wholesale Warranties is being able to have the opportunity to learn something new everyday. To better explain, the roles I’ve filled so far have included: Sales Support Specialist, a Claims Adjuster and assisting as a Customer Service Representative. Receiving the opportunity to learn and master all of these skills is truly what helped me become the Affiliate Manager in just two years of working here.

I deeply look forward to meeting you all and assisting with the future or current business you have with us!

Renee Smith – Contract Processor

Hello, I’m Renee, part of the administrative team here at Wholesale Warranties. I find it quite fulfilling to work for a company that values its customers (and employees). Chances are you will speak with me on the phone when you call here. I always do my best to help you as efficiently as possible.

In my spare time, I enjoy spending time with my husband (and our Yorkie, Thomas), hanging out with friends and family, trying new cuisine, watching football (Go Cowboys!), and going to the beach. I also love to volunteer and hopefully make a difference.



 Morgan Yates – Accounting Representative

Hello, I’m Morgan, the Accounting Rep, and I have been with the Wholesale Warranties Team since September 2012.  I came to Wholesale Warranties after working for a Jeep dealership for 7 years where I developed a deep love for Wranglers. Actually, more like an obsession, and my husband is relieved that I don’t work there since it was becoming quite dangerous to have me touring the new inventory every month.  I now enjoy becoming more familiar with Motorhomes and Travel Trailers, and yes, I have already scouted out a travel trailer that I like. What better way to enrich our life than traveling and sightseeing with our “Traveling Furs”, our 2 dogs and 2 cats, on the weekends.

We also enjoy a wide range of music and spend many evenings at favorite nightspots in San Diego taking in a show, or attending a Blues Concert with friends. I’ll keep you posted on the travel trailer purchase!

 John Wise – Claims Manager

Hi, my name is John Wise and I am excited to work with a professional group of people at Wholesale Warranties.  I grew up in San Francisco CA and graduated from SFSU with a B.A. degree, and have worked in the property/casualty insurance industry for sixteen years in both sales and claims. I began working at Wholesale Warranties in March 2014 to handle warranty claims. I have found this office to be extremely positive and rewarding with a lot of growth potential and am excited to be part of this thriving and growing business.




Danielle Rodgers – Cancellations Specialist

Danielle RMy name is Danielle and I am thrilled to be the Claims Specialist here at Wholesale Warranties. I was born in Portland, Oregon, and have lived all over the west coast. I have been living in beautiful San Diego for the last 9 years with my husband and our 2 dogs. We love to travel, which is great since both of our families live rather far away. In our down time, we are usually working on a new project, as we are both involved in the local art community.

It is wonderful to work with such a positive and talented group of professionals at Wholesale Warranties. The optimistic attitude makes me feel right at home with this company. Before working at Wholesale Warranties, I worked in production in the textile industry for 10 years. My experience cultivated my empathy and ingenuity; which makes customer service a pleasure for me. There is always a solution, and I am always excited to help you find it!